Occupation Profile for Managers of Personal Service Workers

Supervise and coordinate activities of personal service workers, such as supervisors of flight attendants, hairdressers, or caddies.

 
 
 

 
 
Overview
$32,800.00 Median Annual Wage 8,000 Average Job Openings Per Year
2.6 Average Unemployment Percentage 37.4 Percentage That Completed High School
215,000 Employment Numbers in 2006 36.3 Percentage That Had Some College
248,000 Employment Numbers in 2016 (est.) 26.4 Percentage That Went Beyond College Degree

Sample Job Titles
Adult Family Home Program Manager
Baggage Porter, Head
Banquet Captain
Bell Captain
Bowling Alley Operator
Caddie Supervisor
Caddymaster
Checkroom Chief
Chief of Service
Community Life Director
Direct Care Supervisor
Elevator Starter
Flight Purser
Golf Course Manager
Guide, Chief Airport
Hair Salon Manager
Head Butler
Home Care Coordinator
Hospitality Manager
Inspector
Manager
Manager, Barber Shop
Manager, Beauty Shop
Manager, Health Club
Manager, Residential Care Facility
Manager, Shop
Park Recreation Manager
Parks Recreation Coordinator
Parks Recreation Director
Recreation Coordinator
Resident Care Supervisor
Residential Assistant
Salon Manager
Service Captain, Supervising Bellhops
Spa Director
Spa Manager
Steward/Stewardess, Chief, Passenger Ship
Steward/Stewardess, Second
Steward/Stewardess, Third
Superintendent, Service
Supervisor, Airflight Attendants
Supervisor, Airplane Flight Attendant
Supervisor, Caddy/Caddie
Supervisor, Comfort Station
Supervisor, Hospitality House
Supervisor, Housecleaner
Supervisor, Pack Worker
Supervisor, Park Worker
Supervisor, Rides
Supervisor, Shop
Supervisor, Stewardess
Usher, Head

Related Occupations

Sources: Career Guide to Industries (CGI), Occupational Information Network (O*Net), Occupation Outlook Handbook (OOH)
Knowledge
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  • Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
Skills
  • Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Coordination — Adjusting actions in relation to others' actions.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Abilities
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
  • Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Tasks
  • Core — Recruit and hire staff members.
  • Core — Train workers in proper operational procedures and functions, and explain company policies.
  • Core — Participate in continuing education to stay abreast of industry trends and developments.
  • Core — Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Supplemental — Direct and coordinate the activities of workers such as flight attendants, hotel staff, or hair stylists.
Activities
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

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