Lids General Manager

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Basic Job Info

 
Company
 
Location
US-SC-Haywood Mall
 
Job Type
 
Begin Date
11/23/2017
 
End Date
12/22/2017
 
Base Pay
N/A
 
Employment Type
Full-Time
 
Manages Others
False
 
Relocation Covered
False

Job Description

Location: Haywood Mall
700 Haywood Road #2025-A

Essential Duties and Responsibilities

  • DRIVE sales by delivering and modeling exceptional customer service.
  • Develop store schedules and monitor payroll plans daily to ensure that budget is met.
  • Train store personnel on standard operating procedures as well as State and Federal laws and regulations.
  • Communicate consistently with store team members to ensure understanding and compliance with company directives.
  • Act as the liaison between the District Sales Manager and the store team members.
  • Take appropriate actions to ensure each store maximizes sales, minimizes asset loss, and conforms to budgetary requirements.
  • Model, support and adhere to company policies, procedures, and guidelines.
  • Communicate with employees at all levels of the company.
  • Ability to work varying days and hours, based on business needs.
  • Ability to maintain an excellent attendance record.
  • Other duties as assigned.

Supervisory Responsibilities

  • Carry out managerial responsibilities in accordance with LIDS policies, procedures, and applicable laws.
  • Supervise store employees through planning, assigning, and directing their overall functions.
  • Appraise subordinates on positive performance and assist with formal performance evaluations.
  • Recruit, select, develop, and train store personnel on proper store operations and procedures.
  • Administer the progressive steps of discipline to include verbal and written warnings.
  • Direct compliance of store personnel with established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.
  • Address complaints and problem solve when appropriate with the assistance of the DSM and or RD.

Job Requirements

Education and/or Experience

  • Four year degree in business or a related field and one year relevant experience or; two year degree in a related field and at least two years of relevant experience or; three years of relevant experience.
  • Exceptional customer service skills and interpersonal communication skills
  • Proven managerial skills
  • Proven ability to perform independently with minimal supervision
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Standing required for up to 90% of the daily work schedule.
  • Relative computer hardware and software experience.
     
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